Privacy Policy

We, Interalps GmbH, Lehnplatz 8, 6460 Altdorf, Switzerland, are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, process, and store personal data when you book one of our holiday apartments.

1. Controller

The controller responsible for data processing is:

Interalps GmbH
Lehnplatz 8
6460 Altdorf, Switzerland

2. Data We Collect

We collect the following categories of personal data:
• Identification and contact details (name, address, phone number, email)
• Booking information (dates of stay, number of guests, chosen property)
• Payment information (credit card details processed via Stripe)
• A copy of the booking person’s official photo ID (passport or identity card) for verification and legal requirements

3. Sources of Data

Data is collected directly through our website (via Hostaway) for direct bookings, as well as indirectly via booking platforms (Airbnb, Booking.com, Vrbo).

4. Purposes of Data Processing

We process your data for:
• Booking management and fulfillment of the rental agreement
• Payment processing (via Stripe)
• Identity verification and fraud prevention
• Compliance with Swiss legal and tax obligations

5. Legal Basis

Processing is based on:
• Performance of the rental agreement (Art. 6(1)(b) GDPR / Art. 31 revDSG)
• Legal obligations (Art. 6(1)(c) GDPR / Art. 31 revDSG)
• Legitimate interests such as fraud prevention and security (Art. 6(1)(f) GDPR / Art. 31 revDSG)

6. Data Retention

• Booking and invoicing data: retained for 10 years in line with Swiss accounting and tax law.
• ID copy: securely stored and retained for 10 years, then permanently deleted.

7. Data Sharing

We share data only with:
• Hostaway (booking system provider)
• Stripe (payment processor)
• Authorities if legally required

No data is sold to third parties.

8. Data Transfers

If data is transferred outside Switzerland or the EU/EEA, we ensure an adequate level of protection (e.g. EU Standard Contractual Clauses).

9. Your Rights

You have the right to:
• Access your personal data
• Correct or delete your data
• Restrict or object to processing
• Data portability (if applicable)

10. Changes

We may update this Privacy Policy. The latest version is always published on our website.

Contact Us